Guests

Welcome to River Bank Lodge. River Bank Condominium Association wants to take this opportunity to Welcome You and provide you with Building and Resort information so your stay at River Bank is an enjoyable, memorable experience and you will quickly feel right at home. River Bank is a privately owned building and is not a condo/ hotel affiliated with Keystone Resort.

Information Concerning Your Stay

Resident Building Manager:  Chris Gavin

WiFi:  The Association provides complimentary WiFi and is available throughout the Building. Each Unit has its own password protected WiFi.

Lobby/ 1st Floor: Lobby, Gym, and vending Machines

Lower Floor: Conference Room with attached Kitchen, Laundry Room, and Bathrooms

Back Deck/ Bottom Floor: Sun Bathing Chairs. Pond, Fish Feeding (when pond isn't frozen) because the deck backs right up to the pond Children under 18 years of age must be supervised by an adult, 21 years or older - NO EXCEPTIONS. 

Skis/Snowboard Storage:  River Bank Lodge does not have any ski lockers Owners and Renters are solely responsible for the security of there belongings.

Bicycle and Scooter Storage:  During Summer Season, the Association provides bike racks outside the building.  Bike owners are responsible for providing a bike/scooter lock. 

Quiet Hours:  River Bank Lodge has a quiet hour policy between 10:00 PM and 8:00 AM daily.  Guests will refrain from making loud noises, talking loudly, running in hallways and restrict volume levels when listening to music or viewing television.  This policy applies to all units and common areas to include the lobby, elevator, hallways, laundry facility, ski locker room, garages, rear deck, stairwell landings and the front parking lot of the building.  If there is a quiet hour violation, contact the Building Manager.

Exterior:  River Bank Lodge has a back deck with fish food dispenser and sun chairs. 

Issues in Unit:  Call the Rental Company or Owner you rented the unit from for issues with housekeeping, additional towels or trouble with the TV, Coffee Maker, Toaster, Refrigerator, Stove, Microwave Oven or Dishwasher.

Emergency Issues in Unit:  Call the Building Manager for, lack of heat, water leaks & electrical issues. 

Common Area Issues:  Call the Building Manager for problems in the Lobby, Gym, Laundry Facility & Gas Grill.

Trash:  Trash and Recycle cans are located outside to the Right of the front door. Do not put trash on the floor in the trash inclosed or outside your unit.  There are trash receptacles in various places in and outside the building.

Recycle:  Recycle receptacles are located outside to the right of the Garage.  Recyclables should be placed in a paper bag or directly into the Blue Container.  Do not use plastic bags for recyclables.  Please recycle glass, plastics, paper and cardboard.  Do not put trash in the recycle receptacles.

River Run Village:  Approximately a 5 minute walk to the River Run Gondola, Restaurants and Shopping. 

Resort Telephone Numbers:  Click on the CONTACTS tab located on the navigation bar above. 

Parking at River Bank Lodge:  There is limited free parking on River Bank property.  Only one vehicles per unit is permitted to be parked on property at any time. Guests must register in the Lodge Parking System by using the QR Code on the refrigerator in your unit the Guest is staying in while at The Lodge.  Instructions for registration should be supplied by the owner or rental company.  Vehicles not registered in the River Bank Parking System is subject to being booted or towed at the discretion of the Building Manager.  Parking Passes from Rental Management Companies are not valid and if used by the Guest without registering in the The Lodge Parking System will risk being booted or towed. Any questions concerning parking please contact Building Manager for assistance.